Documentation Categories
Our extensive documentation is built with simplicity and usability in mind, allowing you to find useful resources/what you are looking for with just a few clicks!
Account & Billing
Learn how to manage your VPSBG account and services including how to scale your server, order floating IPs, activete different features and how to use 2FA for the best security!
Cloud VPS
Step-by-step tutorials and additional resources to help you install and manage applications, create backups, SSH keys, ports and much more for your Cloud VPS!
VDS
Detailed guides on how to get the best performance out of your powerful virtual dedicated server, how to install and manage applications, custom ISO images and more!
Windows Server
Comprehensive Windows Server resources featuring app installation guides, Office 365 and RDS session management, Active Directory and more!
Application Templates
Check out our open-source installation scripts, our app template management tutorials and learn how to tailor your configuration to your needs!
VPN
Custom, fully open-source installation scripts and detailed guides for creating and managing your own self-hosted VPN server with OpenVPN, WireGuard, SoftEther and more!
Shared Hosting
Useful resources to help you manage your shared hosting services with cPanel, WordPress, PHP, and other popular management tools!
FAQ
Our infrastructure and network are both physically located in Bulgaria's capital - Sofia. We currently provide servers in only one location due to the fact that our equipment is based here and because we are familiar with the security procedures as well as the standards that are applied at the datacenter. Because of this, we can assure you that you have your privacy securely protected at all times.
Tor exit nodes are allowed. DMCA is not relevant in Bulgaria, however, Bulgarian copyright law is in effect. Any reports or complaints are reviewed, and we try to address any issue with the customer's best interest in mind by contacting them first to resolve the problem.
Port 25 (SMTP) is not blocked for your server's default IP. However, port 25 is blocked for all floating IPs. If you wish to enable port 25 for any additional IP addresses, please contact us by opening a support ticket and explaining your situation. For more information about ports, please check out our article.
We accept Bitcoin and BTC Lightning Network payments. We also encourage customers to make use of this payment method as it enhances privacy and has lower fees. Additionally, we also use our own self-hosted wallet and no third-party gateways in order to further protect our customers’ privacy.
VPSBG is required to collect VAT (Value Added Tax) for customers that reside in the EU. VAT is not charged to Business or Charity customers that can provide a valid VAT registration number. You may enter your VAT registration number in the ‘Settings’ section of your profile. The displayed prices do not include VAT! VAT will be added to your invoice as a separate item!
Couldn’t find the answer to your question?
Take a look at our extended FAQ page or contact us directly.
