Fast Windows RDP VPS hosting

Frequently asked questions

• Do you accept Bitcoin payments? Can I get a discount?

  We accept Bitcoin and Litecoin payments and we encourage this payment method for best privacy and low fees.
  We also give a 10% discount, please use the promo code: cryptocurrency

• Will I have Admin and RDP access to my server?

  Yes, of course, you will have a full Administrator user and RDP access to your server.

• Where are your servers located? Is DMCA ignored?

  Our company and infrastructure (including IP addresses and resources) are based in Sofia, Bulgaria. DMCA is not relevant in Bulgaria, however, Bulgarian copyright law is in effect. Any reports or complaints are reviewed, and we try to address any issue with the customer's best interest in mind by contacting them first to resolve the problem.

• Do you perform server backups or snapshots?

  We do not make any automated backups or snapshots, we do not keep archives of customer data. Upon request, we can assist with setting up local backup and provide you with an optional remote backup storage.

  All of our servers are in RAID 10 configuration to guarantee maximum data protection.

• Can I get a custom dedicated server or business cloud solution?

  Yes, please contact us at sales@vps.bg for a quote or fill the contact form here.

• Does VAT apply for European Union customers?

  VPS.BG is required to collect VAT (Value Added Tax) for customers that reside in the EU. VAT is not charged to Business or Charity customers that provide a valid VAT registration. You may enter your VAT registration in your customer portal's settings section. Our prices do not include VAT - VAT will be added to your invoice as a separate line item.