• Where are your servers located? Is DMCA ignored? Can I run TOR?

    Our company and infrastructure (including IP addresses and resources) are based in Sofia, Bulgaria. TOR exit nodes are allowed. DMCA is not relevant in Bulgaria, however, Bulgarian copyright law is in effect. Any reports or complaints are reviewed, and we try to address any issue with the customer's best interest in mind by contacting them first to resolve the problem.

  • Do you block any ports? Is 25 SMTP port allowed?
  • How does your DDoS protection work?
  • I have a DDoS protected IP but the attack was not blocked. What should I do?
  • Do you offer Windows servers? What OS are supported?
  • What if there is an attack on my non-protected IP?
  • Do you perform virtual server backups?
  • How many domains can I have on my shared hosting account?
  • Do you accept Bitcoin/Litecoin payments?

    We accept Bitcoin and Litecoin payments and we encourage this payment method for the best privacy and low fees.

  • Can I get a refund if I am not satisfied with the service I receive?
  • Can I get a custom dedicated server or business cloud solution?
  • Does VAT apply for European Union customers?
  • Can I get a custom plan or add a specific resource?
  • How much time is needed for my service to be activated?

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